Aligned working hours
Strong overlap with North American business hours makes everyday collaboration easier.
Bilingual professionals working your hours, trained on your tools, integrated from day one.
Same time zone. Same tools. A bilingual professional who becomes a real part of your team, not just a name on a headcount report.
Build Your Team
Strong overlap with North American business hours makes everyday collaboration easier.
Clear communication helps professionals connect confidently with your team, clients, and workflows.
Continued support strengthens onboarding, integration, and the working relationship.
Successful nearshore collaboration requires more than finding the right skills. Your professionals need to be available when decisions happen, communicate clearly, and understand how your organization operates.
TCA’s approach combines Colombian talent, aligned schedules, bilingual communication, and continued support, helping every professional become a dependable part of your team.
When important roles remain unfilled, the impact reaches far beyond an open position. Senior employees absorb repetitive work, response times slow down, and growth initiatives keep getting postponed.
Experienced team members spend valuable time covering operational tasks instead of focusing on strategy and growth.
Limited capacity can affect response times, customer experience, accuracy, and consistency.
New opportunities are delayed because the team does not have enough support to execute them properly.
Explore the functions TCA can help you build and the operating environments where practical industry understanding helps professionals contribute with greater confidence.
Additional capacity for the daily work that keeps freight moving and customers informed.
Dependable support for bookkeeping, payables, receivables, reconciliations, and financial administration.
Support for scheduling, administration, reporting, process coordination, and recurring workflows.
Support for prospecting, customer follow-up, CRM management, appointment setting, and daily sales activity.
Execution support for content, campaigns, design, social media, and marketing operations.
Technical capacity for help desk support, systems administration, software development, and digital operations.
Specialized support for AI-powered tools, workflow automations, integrations, and practical business solutions.
Analytical support for reports, dashboards, performance insights, and better-informed business decisions.
TCA Marketing Agency helps growing businesses execute content, design, social media, email marketing, and digital campaigns through a separate specialized service.
We learn what the position needs to accomplish, including responsibilities, schedule, tools, experience, and communication expectations.
Review professionals evaluated for the role, communication, and organizational fit, then interview the people you want to consider.
Align the start date, system access, tools, workflows, and early expectations so the professional can begin with clarity.
Your professional joins the team's daily operations while TCA remains available to support integration and the working relationship.
Hear directly from clients about how TCA professionals support their operations and work alongside their teams.
Select a question to learn more
We begin by defining the role, responsibilities, schedule, tools, and communication expectations. TCA then searches for and evaluates candidates, introduces selected professionals for client interviews, and coordinates the agreed onboarding and support plan after selection.
TCA supports roles across logistics and freight operations, business operations, accounting and bookkeeping, customer support, sales, technology and data, and marketing and creative work. The exact search is shaped around the responsibilities and experience your organization needs.
The role is planned around the working-hour coverage and systems agreed with your team. Schedule, tool access, communication channels, and workflow expectations are clarified before selection so candidates understand how the position operates.
Candidates are reviewed for relevant experience, communication, role requirements, and organizational fit. The evaluation approach may vary by position, and TCA explains which interviews, assessments, language checks, or technical reviews apply to your search.
The responsibilities of TCA, the client, and the professional are documented before the engagement begins. Your proposal and agreement will clarify the applicable employment, payroll, benefits, equipment, and Colombia-side support responsibilities for the selected arrangement.
TCA coordinates with the client to plan the agreed start date, system access, tools, workflow training, and early expectations. Security and data-access requirements vary by engagement, so the applicable controls and ownership should be confirmed during planning.
TCA remains involved after placement through the support plan agreed for the engagement. This can include onboarding coordination, scheduled check-ins, communication support, and early attention to concerns. Any remediation or replacement terms are defined in the service agreement.
Timing and pricing depend on the role, experience level, availability, number of professionals, equipment, and support requirements. After learning what your team needs, TCA can provide a tailored search plan and quote with the applicable services and responsibilities clearly outlined.
Tell us the role, schedule, tools, and experience you need. TCA will help you shape the search, meet selected professionals, and prepare for an integrated start.