Ocean Export & Air Freight Operations Junior
Job Title: Ocean Export & Air Freight Operations Junior
Job Description: Join our forward-thinking and supportive team as an Ocean Export & Air Freight Operations Coordinator! You will play a crucial role in coordinating our air and ocean shipments, with a strong emphasis on managing ocean export logistics, ensuring exceptional service for our clients and partners.
What You'll Do
As a key member of the Operations team, your responsibilities will focus on the execution and coordination of all shipment processes:
• Coordinate Ocean & Air Operations: Manage and coordinate the workflow for both ocean and air modes of transport, with a primary focus on ocean export documentation and movement.
• Process Management: Execute daily operations by following established Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) for new and existing clients.
• Stakeholder Communication: Serve as the primary point of contact for external partners (agents, carriers, service providers) and clients to ensure timely communication and coordination of shipments.
• Rate Liaison: Work with the Pricing/Business Development team during the initial phase of a secured client to ensure a smooth transition and operational handover.
• Shipment Financials: Monitor and assist in the closing of jobs, ensuring job profit/loss margins are tracked and accurate.
• Negotiation Support: Assist in the negotiation of spot rates and aid in expanding relationships with agents, carriers, and service providers.
• Workflow Coordination: Create and distribute daily/weekly work plans among the team to effectively monitor and coordinate operational tasks.
• Claims Processing: Process and monitor insurance claims related to shipments.
Required Skills:
What We're Looking For
To be successful in this role, you should possess a strong blend of experience, technical knowledge, and soft skills:
• Experience: Proven experience (e.g., 2-3+ years) in freight forwarding operations, with a heavy emphasis on Ocean Export. Experience with air freight is also required.
• Skills: Exceptional organizational, communication, and critical thinking skills.
• Technical Knowledge: Familiarity with creating and following SOPs/IOPs and workflow processes.
• System Proficiency: (Add relevant industry software like CargoWise, EDI platforms, etc.)
• Values: A commitment to integrity, accountability, and proactive problem-solving.
Why Join Us?
• Professional Growth: A supportive team and management that values your professional development.
• Impact: Make a tangible impact on global operations by ensuring efficient and compliant logistics.
• Dynamic Environment: Thrive in a fast-paced, exciting sector that is constantly evolving.
Ready to take the next step in your logistics career by joining a team that is committed to excellence? Apply now and help us deliver the world, one shipment at a time!
Years of experience needed for this position: 2-3
Hours: 8
Available Positions: 0