Dispatch Analyst (Drayage Dispatcher)

Job Title: Dispatch Analyst (Drayage Dispatcher)

Job Description: As a Drayage Dispatcher, you are the "air traffic controller" of our port and rail operations. You will be responsible for the seamless movement of containers between US ports, rail ramps, and warehouses. Your mission is to beat the clock: coordinating drivers and equipment while navigating port congestion to avoid costly demurrage and detention fees.

Key Responsibilities

• Load Dispatching: Coordinate and manage daily drayage loads for owner-operators and company drivers, ensuring maximum efficiency.
• Port & Rail Coordination: Schedule container pickups and returns at major US ports and rail yards, strictly adhering to vessel cut-offs and Last Free Days.
• Appointment Management: Proactively use port portals (eModal, Advent, etc.) to secure terminal appointments and monitor container availability.
• Risk Mitigation: Track Demurrage, Detention, and Per Diem risks daily to ensure zero unnecessary costs for the company or clients.
• Equipment Control: Monitor chassis usage and equipment status to prevent shortages that could stall operations.
• Real-Time Tracking: Provide constant updates to customers regarding delays, port congestion, or delivery confirmations.
• Data Integrity: Enter and maintain accurate records in Port Pro System (TMS), ensuring all documentation is processed for billing and compliance.
• Problem Solving: Rapidly resolve operational "fire drills" such as missed appointments, equipment shortages, or terminal closures.



Required Skills:
What We Are Looking For

• Education: Bachelor's degree in International Business, Logistics, or a related field.
• Communication: Advanced/Fluent English (written and spoken) is a must. You will be talking to US-based drivers and port officials daily.
• Experience: Proven experience in US Drayage/Intermodal operations. You should know the difference between a PierPass and a Pre-pull.
• Technical Skills: Proficiency in Logistics TMS (experience with Port Pro System is a plus) and port terminal websites.
• Mindset: A high-energy "problem solver" who can handle the stress of port congestion with a customer-service-first attitude.

What We Offer
• Financial Security: Competitive salary package + Life and Funeral insurance.
• Health & Wellness: 100% company-paid private health insurance + Gym membership to keep your fit.
• Growth: English classes to sharpen your skills and clear career development opportunities within a global logistics leader.
• Culture: A professional, supportive, and fast-growing work environment.

Years of experience needed for this position: 1-2

Hours: 8

Available Positions: 3

Pricing Analyst

Job Title: Pricing Analyst

Job Description: We are looking for a Pricing Analyst to handle pricing requests from U.S. customers and international agents. The ideal candidate will provide accurate and competitive pricing while maintaining profitability. This role requires excellent customer service skills, strong supplier relationships, and collaboration with internal teams to balance margin and business growth.

Required Skills:
Key Responsibilities:

• Respond to pricing requests from U.S. customers and international agents, ensuring timely and profitable quotes.
• Develop and maintain strong relationships with suppliers to secure competitive pricing and service.
• Work closely with internal teams to balance profitability and winning new business.
• Provide excellent customer service throughout the quoting process.
• Support team members with quotes and coverage during PTO.
Important KPIs:
• Timeliness of Pricing Responses: International Agent RFQs – Same day; U.S.-based client RFQs – Within 4 hours.
• Customer Satisfaction: Measured by feedback on response times, accuracy, and service quality.


Qualifications & Skills:

• Bachelor's degree in Business, Logistics, or related field.
• 2+ years of experience in pricing or a related role.
• Strong analytical and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to work collaboratively across departments.
• Detail-oriented with strong multitasking skills.
• Proficient in Microsoft Office & CargoWise (a plus).
• Alignment with company values: Integrity, Accountability, Curiosity, and Respect.
• Previous experience in pricing/quoting is a plus!
• What We Offer
• Competitive salary package

Years of experience needed for this position: 2-3

Hours: 8

Available Positions: 0

FCL Exports Analyst

Job Title: FCL Exports Analyst

Job Description: Here you'll work with a dynamic team to ensure timely, accurate shipments while delivering exceptional service to our customers. If you're organized, a strong communicator, and ready to thrive in a fast-paced environment, this opportunity is for you!

Required Skills:
What You’ll Do:
• Collaborate with shipping lines, freight forwarders, and customs brokers to ensure smooth and timely import operations.
• Track, monitor, and provide updates on shipment status to all relevant parties.
• Prepare, review, and submit documentation like bills of landing and invoices for customs clearance.
• Resolve shipment discrepancies, address delays, and find solutions to unexpected challenges.
• Maintain compliance with international trade regulations and company standards.
• Ensure accuracy in shipment data using CargoWise and provide timely invoices for every shipment.

What We’re Looking For:
• Experience: 2-3 years in freight forwarding or U.S. exports (CargoWise experience is a plus).
• Skills: Strong communication, critical thinking, organization, and time management.
• Values: Integrity, accountability, curiosity, and respect.

Why Join Us?
• A supportive team that values professional growth.
• Exciting challenges in the fast-evolving logistics industry.
• Opportunities to make a tangible impact by ensuring smooth and efficient global operations.

Key Metrics for Success:
• Timely invoicing and accurate billing for every shipment.
• Quick response to emails (external: 4 hours; internal: same day).
• Effective coordination of trucking and delivery, minimizing delays.
Take the next step in your logistics career by joining a company committed to excellence and innovation.

Years of experience needed for this position: 2-3

Hours: 8

Available Positions: 0