Ocean Export & Air Freight Operations Junior

Job Title: Ocean Export & Air Freight Operations Junior

Job Description: Join our forward-thinking and supportive team as an Ocean Export & Air Freight Operations Coordinator! You will play a crucial role in coordinating our air and ocean shipments, with a strong emphasis on managing ocean export logistics, ensuring exceptional service for our clients and partners.

What You'll Do
As a key member of the Operations team, your responsibilities will focus on the execution and coordination of all shipment processes:

• Coordinate Ocean & Air Operations: Manage and coordinate the workflow for both ocean and air modes of transport, with a primary focus on ocean export documentation and movement.
• Process Management: Execute daily operations by following established Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) for new and existing clients.
• Stakeholder Communication: Serve as the primary point of contact for external partners (agents, carriers, service providers) and clients to ensure timely communication and coordination of shipments.
• Rate Liaison: Work with the Pricing/Business Development team during the initial phase of a secured client to ensure a smooth transition and operational handover.
• Shipment Financials: Monitor and assist in the closing of jobs, ensuring job profit/loss margins are tracked and accurate.
• Negotiation Support: Assist in the negotiation of spot rates and aid in expanding relationships with agents, carriers, and service providers.
• Workflow Coordination: Create and distribute daily/weekly work plans among the team to effectively monitor and coordinate operational tasks.
• Claims Processing: Process and monitor insurance claims related to shipments.

Required Skills:
What We're Looking For

To be successful in this role, you should possess a strong blend of experience, technical knowledge, and soft skills:

• Experience: Proven experience (e.g., 2-3+ years) in freight forwarding operations, with a heavy emphasis on Ocean Export. Experience with air freight is also required.
• Skills: Exceptional organizational, communication, and critical thinking skills.
• Technical Knowledge: Familiarity with creating and following SOPs/IOPs and workflow processes.
• System Proficiency: (Add relevant industry software like CargoWise, EDI platforms, etc.)
• Values: A commitment to integrity, accountability, and proactive problem-solving.
Why Join Us?
• Professional Growth: A supportive team and management that values your professional development.
• Impact: Make a tangible impact on global operations by ensuring efficient and compliant logistics.
• Dynamic Environment: Thrive in a fast-paced, exciting sector that is constantly evolving.

Ready to take the next step in your logistics career by joining a team that is committed to excellence? Apply now and help us deliver the world, one shipment at a time!




Years of experience needed for this position: 2-3

Hours: 8

Available Positions: 0

LCL Exports Analyst

Job Title: LCL Exports Analyst

Job Description: What You’ll Do:
• Collaborate with shipping lines, freight forwarders, and customs brokers to ensure smooth and timely import operations.
• Track, monitor, and provide updates on shipment status to all relevant parties.
• Prepare, review, and submit documentation like bills of lading and invoices for customs clearance.
• Resolve shipment discrepancies, address delays, and find solutions to unexpected challenges.
• Maintain compliance with international trade regulations and company standards.
• Ensure accuracy in shipment data using CargoWise and provide timely invoicing for every shipment.


Required Skills:
What We’re Looking For:

• Experience: 2-3 years in freight forwarding or U.S. imports (CargoWise experience is a plus).
• Skills: Strong communication, critical thinking, organization, and time management.
• Values: Integrity, accountability, curiosity, and respect.

Why Join Us?

• A supportive team that values professional growth.
• Exciting challenges in the fast-evolving logistics industry.
• Opportunities to make a tangible impact by ensuring smooth and efficient global operations.

Key Metrics for Success:

• Timely invoicing and accurate billing for every shipment.
• Quick response to emails (external: 4 hours; internal: same day).
• Effective coordination of trucking and delivery, minimizing delays.

Take the next step in your logistics career by joining a company committed to excellence and innovation.

Apply now and help us deliver the world, one shipment at a time!


Years of experience needed for this position: 2-3

Hours: 8

Available Positions: 0