Customer Service Representative

Customer Service Representative

TCA Customer Service Representatives (CSRs) stand at the forefront of customer interactions, embodying the companyโ€™s commitment to excellence in service. They are equipped with superior communication skills, empathy, and a solution-focused approach to address customer inquiries, complaints, and requests. TCA CSRs are trained to provide thorough and accurate information about products and services and resolve issues efficiently.

Operating across various channels, including phone, email, and live chat, they are pivotal in nurturing strong customer relationships, directly influencing customer satisfaction, and fostering loyalty.

How It Works

๐Ÿ“† Schedule a meeting with us

You can connect with us via phone, calendar, or our contact form on the website

๐Ÿ“ž +57 3502784518

๐Ÿ—“๏ธ Calendly.com/Jsanchez

๐Ÿ’ป www.tca-staffing.com/contact

๐Ÿ“ Complete our New Customer Package
๐Ÿ”Ž Talent Search Begins

We will find the best candidates according to your requests and send you all the details.

๐Ÿ‘จโ€๐Ÿ’ปย IT Integration Meeting
        • Integration with your system
        • Visual Desktop
        • US phone line
๐Ÿ‘ฉ๐Ÿผโ€๐Ÿซ Training Integration Meeting
๐Ÿ‘จโ€๐Ÿ’ป Talent Introduction
        • (At least two candidates)
๐Ÿ‘ฉ๐Ÿผโ€๐Ÿซ Profile and Predictive Index.
        • Profiles are sent to you
๐Ÿ”Ž We will find the best candidates according to your request
        • We will send you all the details of their profiles
๐Ÿ“† Selection/ Start Date

โœ๐Ÿปย 30-60-90 Day Plan

๐Ÿ’ตย First Payment: 1st month

๐Ÿ’ป IT Setup

๐Ÿ“„ย Employee Lease Contract

 

๐Ÿ™‹๐Ÿปโ€โ™‚๏ธย Training Integration starts with the candidate

๐Ÿ‘จ๐Ÿผโ€๐Ÿซย TCA-specific training in each area

โœ…ย Industry best practices

๐Ÿ‘ฉ๐Ÿปโ€๐Ÿ’ผ Company-specific training from integration.

โœ๐Ÿปย 30-60-90 Day Plan
        • Schedule 30/60/90 days check inยดs
        • Quarterly review forms
        • USA
        • SID

Contact us today!

COLOMBIA

Av calle 26 No 92-32 Bogota Colombia
Centro Empresarial Connecta
Office: 2-114

Jinna Sanchez
CEO & Founder TCA-Colombia

UNITED STATES

19701 Hamilton Ave. STE.160
Torrance, Ca. 90502
USA