Customer Service Representative
TCA Customer Service Representatives (CSRs) stand at the forefront of customer interactions, embodying the companyโs commitment to excellence in service. They are equipped with superior communication skills, empathy, and a solution-focused approach to address customer inquiries, complaints, and requests. TCA CSRs are trained to provide thorough and accurate information about products and services and resolve issues efficiently.
Operating across various channels, including phone, email, and live chat, they are pivotal in nurturing strong customer relationships, directly influencing customer satisfaction, and fostering loyalty.
How It Works
๐ Schedule a meeting with us
You can connect with us via phone, calendar, or our contact form on the website
๐ +57 3502784518
๐๏ธ Calendly.com/Jsanchez
๐ป www.tca-staffing.com/contact
๐ Complete our New Customer Package
๐ Talent Search Begins
We will find the best candidates according to your requests and send you all the details.
๐จโ๐ปย IT Integration Meeting
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- Integration with your system
- Visual Desktop
- US phone line
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๐ฉ๐ผโ๐ซ Training Integration Meeting
๐จโ๐ป Talent Introduction
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- (At least two candidates)
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๐ฉ๐ผโ๐ซ Profile and Predictive Index.
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- Profiles are sent to you
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๐ We will find the best candidates according to your request
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- We will send you all the details of their profiles
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๐ Selection/ Start Date
โ๐ปย 30-60-90 Day Plan
๐ตย First Payment: 1st month
๐ป IT Setup
๐ย Employee Lease Contract
๐๐ปโโ๏ธย Training Integration starts with the candidate
๐จ๐ผโ๐ซย TCA-specific training in each area
โ ย Industry best practices
๐ฉ๐ปโ๐ผ Company-specific training from integration.
โ๐ปย 30-60-90 Day Plan
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- Schedule 30/60/90 days check inยดs
- Quarterly review forms
- USA
- SID
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Contact us today!
COLOMBIA
Av calle 26 No 92-32 Bogota Colombia
Centro Empresarial Connecta
Office: 2-114
Jinna Sanchez
CEO & Founder TCA-Colombia
UNITED STATES
19701 Hamilton Ave. STE.160
Torrance, Ca. 90502
USA