Job Title: Dispatch Analyst

Job Description: We are looking for a Dispatch Analyst with excellent attention to detail and strong organizational skills to join our dynamic team at The Colombian Advantage. This role involves coordinating the logistics and transportation processes efficiently to ensure timely and accurate shipments.

Required Skills:
Key Responsibilities:

• 🚚 Request trucks for pickup.
• 📦 Ensure orders are collected and delivered to the warehouse.
• 🏗 Coordinate the dispatch to the terminal.
• ✈️ Arrange shipments to the airport and schedule imports.
• 🛫 Documentation entry into My Cartage System, processing it, and distributing it appropriately.
• 📲 Monitor and track all deliveries.
• 📞 Maintain communication with clients, ensuring excellent service throughout the entire process.

Requirements:

• 🎓 Bachelor's degree in International Business Administration or related fields.
• 🗣 Fluent in English (speaking, listening, and reading comprehension).
• 📊 Knowledge of logistics processes.
• 🔍 Strong attention to detail.

Bonus Skills:

• 📦 Experience in logistics.
• 👂 Strong listening and reading comprehension skills in English.
• 🚚 Coordination in LTL and FTL

Years of experience needed for this position: 2

Hours: 9-6

Available Positions: 1

Job Title: Bilingual Accounts Payable Analyst

Job Description: At The Colombian Advantage, we are looking for great talent like you to work with an international client. Join our growing team and be part of an innovative company in the logistics sector! We are looking for a Bilingual Accounts Payable Analyst who will be reporting directly to the Accounts Payable Manager. If you have previous experience in this field and are looking to work in a dynamic organization with growth opportunities, this is your chance.

Responsibilities and Core Functions:

1. Provide customer service regarding billing issues, process customer refunds, review and process account adjustments, and resolve customer discrepancies and short payments.
2. Responsible for monitoring and maintaining assigned accounts: customer calls, account adjustments, cancellation of small balances, customer reconciliations, and credit note processing.
3. Responsible for reducing late payments for assigned accounts.
4. Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
5. Engage sales efforts when necessary to expedite the collection process.
6. Must communicate and effectively follow up with the operations department regarding customer accounts in a timely manner.
7. Establish professional communication representing the company's high standards of quality and customer service.
8. Prepare reconciliations for different customer portfolios and send the weekly report.
9. Update and maintain the account status of the various assigned portfolios.

Required Skills:
• Excellent interpersonal and analytical skills.
• Exceptional customer service focus.
• Strong time management and organizational skills.
• Outstanding verbal and written communication skills.
• Knowledge of CargoWise One preferred but not required.
• Proficiency in Microsoft 365 Business Suite.
• Ability to work independently or in a team environment.
• Responsible and proactive attitude.
• Conversational English level.

Years of experience needed for this position: 2 years

Hours: 9 a.m. to 6 p.m.

Available Positions: 1