Dispatch Analyst (Drayage Dispatcher)

Job Title: Dispatch Analyst (Drayage Dispatcher)

Job Description: As a Drayage Dispatcher, you are the "air traffic controller" of our port and rail operations. You will be responsible for the seamless movement of containers between US ports, rail ramps, and warehouses. Your mission is to beat the clock: coordinating drivers and equipment while navigating port congestion to avoid costly demurrage and detention fees.

Key Responsibilities

• Load Dispatching: Coordinate and manage daily drayage loads for owner-operators and company drivers, ensuring maximum efficiency.
• Port & Rail Coordination: Schedule container pickups and returns at major US ports and rail yards, strictly adhering to vessel cut-offs and Last Free Days.
• Appointment Management: Proactively use port portals (eModal, Advent, etc.) to secure terminal appointments and monitor container availability.
• Risk Mitigation: Track Demurrage, Detention, and Per Diem risks daily to ensure zero unnecessary costs for the company or clients.
• Equipment Control: Monitor chassis usage and equipment status to prevent shortages that could stall operations.
• Real-Time Tracking: Provide constant updates to customers regarding delays, port congestion, or delivery confirmations.
• Data Integrity: Enter and maintain accurate records in Port Pro System (TMS), ensuring all documentation is processed for billing and compliance.
• Problem Solving: Rapidly resolve operational "fire drills" such as missed appointments, equipment shortages, or terminal closures.



Required Skills:
What We Are Looking For

• Education: Bachelor's degree in International Business, Logistics, or a related field.
• Communication: Advanced/Fluent English (written and spoken) is a must. You will be talking to US-based drivers and port officials daily.
• Experience: Proven experience in US Drayage/Intermodal operations. You should know the difference between a PierPass and a Pre-pull.
• Technical Skills: Proficiency in Logistics TMS (experience with Port Pro System is a plus) and port terminal websites.
• Mindset: A high-energy "problem solver" who can handle the stress of port congestion with a customer-service-first attitude.

What We Offer
• Financial Security: Competitive salary package + Life and Funeral insurance.
• Health & Wellness: 100% company-paid private health insurance + Gym membership to keep your fit.
• Growth: English classes to sharpen your skills and clear career development opportunities within a global logistics leader.
• Culture: A professional, supportive, and fast-growing work environment.

Years of experience needed for this position: 1-2

Hours: 8

Available Positions: 3

Ocean Export & Air Freight Operations Junior

Job Title: Ocean Export & Air Freight Operations Junior

Job Description: Join our forward-thinking and supportive team as an Ocean Export & Air Freight Operations Coordinator! You will play a crucial role in coordinating our air and ocean shipments, with a strong emphasis on managing ocean export logistics, ensuring exceptional service for our clients and partners.

What You'll Do
As a key member of the Operations team, your responsibilities will focus on the execution and coordination of all shipment processes:

• Coordinate Ocean & Air Operations: Manage and coordinate the workflow for both ocean and air modes of transport, with a primary focus on ocean export documentation and movement.
• Process Management: Execute daily operations by following established Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) for new and existing clients.
• Stakeholder Communication: Serve as the primary point of contact for external partners (agents, carriers, service providers) and clients to ensure timely communication and coordination of shipments.
• Rate Liaison: Work with the Pricing/Business Development team during the initial phase of a secured client to ensure a smooth transition and operational handover.
• Shipment Financials: Monitor and assist in the closing of jobs, ensuring job profit/loss margins are tracked and accurate.
• Negotiation Support: Assist in the negotiation of spot rates and aid in expanding relationships with agents, carriers, and service providers.
• Workflow Coordination: Create and distribute daily/weekly work plans among the team to effectively monitor and coordinate operational tasks.
• Claims Processing: Process and monitor insurance claims related to shipments.

Required Skills:
What We're Looking For

To be successful in this role, you should possess a strong blend of experience, technical knowledge, and soft skills:

• Experience: Proven experience (e.g., 2-3+ years) in freight forwarding operations, with a heavy emphasis on Ocean Export. Experience with air freight is also required.
• Skills: Exceptional organizational, communication, and critical thinking skills.
• Technical Knowledge: Familiarity with creating and following SOPs/IOPs and workflow processes.
• System Proficiency: (Add relevant industry software like CargoWise, EDI platforms, etc.)
• Values: A commitment to integrity, accountability, and proactive problem-solving.
Why Join Us?
• Professional Growth: A supportive team and management that values your professional development.
• Impact: Make a tangible impact on global operations by ensuring efficient and compliant logistics.
• Dynamic Environment: Thrive in a fast-paced, exciting sector that is constantly evolving.

Ready to take the next step in your logistics career by joining a team that is committed to excellence? Apply now and help us deliver the world, one shipment at a time!




Years of experience needed for this position: 2-3

Hours: 8

Available Positions: 0

LCL Exports Analyst

Job Title: LCL Exports Analyst

Job Description: What You’ll Do:
• Collaborate with shipping lines, freight forwarders, and customs brokers to ensure smooth and timely import operations.
• Track, monitor, and provide updates on shipment status to all relevant parties.
• Prepare, review, and submit documentation like bills of lading and invoices for customs clearance.
• Resolve shipment discrepancies, address delays, and find solutions to unexpected challenges.
• Maintain compliance with international trade regulations and company standards.
• Ensure accuracy in shipment data using CargoWise and provide timely invoicing for every shipment.


Required Skills:
What We’re Looking For:

• Experience: 2-3 years in freight forwarding or U.S. imports (CargoWise experience is a plus).
• Skills: Strong communication, critical thinking, organization, and time management.
• Values: Integrity, accountability, curiosity, and respect.

Why Join Us?

• A supportive team that values professional growth.
• Exciting challenges in the fast-evolving logistics industry.
• Opportunities to make a tangible impact by ensuring smooth and efficient global operations.

Key Metrics for Success:

• Timely invoicing and accurate billing for every shipment.
• Quick response to emails (external: 4 hours; internal: same day).
• Effective coordination of trucking and delivery, minimizing delays.

Take the next step in your logistics career by joining a company committed to excellence and innovation.

Apply now and help us deliver the world, one shipment at a time!


Years of experience needed for this position: 2-3

Hours: 8

Available Positions: 0

International Logistics Lead

Job Title: International Logistics Lead

Job Description: This role will also lead and develop the logistics team, aligning efforts with corporate objectives and maintaining high service standards.

Required Skills:
Key Responsibilities

• End-to-end logistics management: Plan, coordinate, and supervise all import/export processes, ensuring compliance with U.S. customs and international trade regulations.
• Supply chain optimization: Implement strategies to improve costs, delivery times, traceability, and overall efficiency in global logistics flows.
• Team leadership: Direct, coach, and motivate the logistics team, assigning responsibilities and ensuring achievement of key performance indicators (KPIs).
• Talent management: Conduct interviews, oversee recruitment processes, training, and performance evaluations for logistics staff.
• Stakeholder management: Maintain effective communication with freight forwarders, shipping lines, airlines, customs brokers, and both internal and external clients.
• Regulatory compliance: Ensure all operations comply with international trade agreements, U.S. customs requirements, and internal company policies.
• Risk management and issue resolution: Anticipate and resolve potential issues related to delays, documentation, additional costs, or regulatory restrictions in international operations.
• Reporting and analysis: Prepare regular reports on logistics performance, costs, and efficiency, while recommending continuous improvement initiatives.

Requirements

• Education: Bachelor’s degree in International Business, Supply Chain Management, Logistics, Administration, or related fields.
• Experience:
• At least 5 years of proven experience in international logistics (import/export with the U.S.).
• Previous experience leading teams and managing talent (recruitment, feedback, and performance management).
• Strong background working with international vendors, customs brokers, and transport providers.

Knowledge:

• U.S. customs regulations and international trade compliance.
• Proficiency in international documentation (B/L, AWB, commercial invoices, packing lists, certificates of origin).
• Logistics KPIs, cost control, and supply chain optimization.
• Advanced English (spoken and written).
• Familiarity with logistics management software (ERP, WMS, TMS, SAP, or similar).
• CargoWise experience is considered a strong plus.

Skills:

• Strong leadership and multicultural team management.
• Excellent communication and negotiation skills.
• Analytical mindset and problem-solving orientation.
• Strategic planning with the ability to work under pressure.

Core Competencies

• Inspirational leadership and team management.
• Results-driven and continuous improvement mindset.
• Strategic vision in international logistics.
• Decision-making in dynamic and fast-paced environments.
• Strong customer focus, both internal and external.

Years of experience needed for this position: 5+

Hours: 8

Available Positions: 0

FCL Exports Analyst

Job Title: FCL Exports Analyst

Job Description: Here you'll work with a dynamic team to ensure timely, accurate shipments while delivering exceptional service to our customers. If you're organized, a strong communicator, and ready to thrive in a fast-paced environment, this opportunity is for you!

Required Skills:
What You’ll Do:
• Collaborate with shipping lines, freight forwarders, and customs brokers to ensure smooth and timely import operations.
• Track, monitor, and provide updates on shipment status to all relevant parties.
• Prepare, review, and submit documentation like bills of landing and invoices for customs clearance.
• Resolve shipment discrepancies, address delays, and find solutions to unexpected challenges.
• Maintain compliance with international trade regulations and company standards.
• Ensure accuracy in shipment data using CargoWise and provide timely invoices for every shipment.

What We’re Looking For:
• Experience: 2-3 years in freight forwarding or U.S. exports (CargoWise experience is a plus).
• Skills: Strong communication, critical thinking, organization, and time management.
• Values: Integrity, accountability, curiosity, and respect.

Why Join Us?
• A supportive team that values professional growth.
• Exciting challenges in the fast-evolving logistics industry.
• Opportunities to make a tangible impact by ensuring smooth and efficient global operations.

Key Metrics for Success:
• Timely invoicing and accurate billing for every shipment.
• Quick response to emails (external: 4 hours; internal: same day).
• Effective coordination of trucking and delivery, minimizing delays.
Take the next step in your logistics career by joining a company committed to excellence and innovation.

Years of experience needed for this position: 2-3

Hours: 8

Available Positions: 0